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Frequently Asked Questions

Company Information

Does Sutherlands donate products or funds to charitable causes?: Please contact the Store Manager of a store in your area directly to discuss your organization and needs.
What are your receiving hours?: The receiving hours for each of our store locations can be found by clicking on "Store Finder" at the top of each page, and then clicking on the Store Name next to the red location icon at the top of each page.
What is your return policy?: Each of our stores has an independent store return policy. Please contact your local store with questions or clarification about their return policy.
What time do your stores open or close?: Each of our stores has independent business hours. Today's hours can be found at the top and bottom of every page. Click the store name for more information.
Where are Sutherlands® stores located?: Sutherlands currently has 48 stores in 14 States. Use our Store Finder to find a store near you.
Where do I find my local store’s phone number?: Your local store's phone number can be found at the bottom of every page. Click the "Change Store" link to view information for a different location.
Whom should I contact about selling new products to Sutherlands?: Please contact our buyers via postal mail only:
Cimarron Lumber and Supply
Attn: Purchasing Dept.
4000 Main Street
Kansas City, MO 64111

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General Office 816-756-3000

Sutherlands.com (816) 756-3000