The health and well-being of our valued customers, associates and communities are always a top priority at Sutherlands. As we navigate the coronavirus (COVID-19) developments, we wanted to send a personal note to let you know how we are responding.
We appreciate your continued support of our family business during these challenging times.
The Sutherland Family
For each visitor to Sutherlands.com, our web servers automatically recognize only the consumer's domain name, geographic location and remote IP address, but not the e-mail address (where possible). We collect aggregate information on what pages consumers access, visit and search for, as well as common system information such as system screen settings, operating system and browser type. The information we collect is used to better understand visitor needs and improve the content of our website. It is not shared with other organizations for commercial purposes.
Sutherlands® offers courtesy subscription services to receive weekly ads, event notification and other promotional messages via email. A DOUBLE OPT-IN sign up technique is used to subscribe to these messages. This means the owner of the email address must acknowledge a confirmation message sent to the account which confirms ownership and verifies the subscription request. An unsubscribe link can be found at the bottom of each e-mail sent by Sutherlands through our sutherlandsmail.com domain. All marketing messages sent by Sutherlands are in full compliance with the CAN-SPAM Act and subscriber information is not shared, sold, rented or provided to others for any other purpose. Signing up for our lists does NOT put you at risk for receiving unsolicited mail from other organizations.
You can unsubscribe or manage your e-mail preferences here.
Like millions of other websites, this Site uses Google Analytics to record information about site usage. The Google Analytics system does not share any information with us that could personally identify you. All activity on this site falls within the bounds of the Google Analytics Terms of Service. We have configured our Google Analytics account to use Google’s Advertising features, including Google's Demographics and Interest Reports as well as Google AdWords Remarketing features.
Google Analytics records the following information about your visit:
We participate in paid advertising utilizing Google's AdWords service. AdWords interacts with our Google Analytics account and makes it possible to present our ads to you on third party websites because you visited our site. To opt out of cookie-based advertising, please visit Google's Ads Settings. Google AdWords also uses tracking pixels from an advertising network called DoubleClick. You can opt out of the use of their cookies at the DoubleClick opt-out page. Unless you specifically opt-out at the links above information about your activity on our site will be shared with Google AdWords and DoubleClick and you may be presented with ads based in your activity on our site.
We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site. Persons who supply us with their address, telephone numbers, or e-mail address on-line will only receive contact from us. We do not give, rent, or sell your information to any other commercial third party. This website can secure your private information using an SSL Certificate. Information exchanged with any page beginning with https://Sutherlands.com is encrypted using high-grade encryption (TLS SHA-256 With RSA Encryption) before transmission.
We collect information you submit to us via our online forms. That information includes your name, email address, phone number, company name and whatever comments you submit in the forms. We do not automatically harvest any personally identifiable information from your computer, nor do we contract any third parties for that purpose. We do not share the information you submit with third parties without your permission.
We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act). We do not solicit any information from anyone under 13 years of age. This Site, products and services are all directed to people who are at least 13 years old or older.
Our website does not comply with "Do Not Track" requests sent by your browser. If you do not want us to have any information about how to contact you, please do not fill our form. If you do not want Google to track your use of our site please visit this page for Google's information on opting out of tracking.
You agree to indemnify, defend, and hold harmless Sutherlands, its affiliates and their respective owners, investors, contractors, officers, directors, members, managers, partners, shareholders, licensors, suppliers, customers, employees, agents, third-party advertisers, technology providers and service providers from and against any loss, damage, cost, or liability (including, reasonable attorneys' fees) resulting from or relating in any way to any claim, demand, action or proceeding that arises out of the usage of our website. Furthermore, you will defend us against any and all claims we might be a part of because of your use of our site.
Kansas City General Office
4000 Main Street
Kansas City, MO 64111
Ph: (816) 756-3000
E-mail us using our Contact Us form