Privacy Policy Privacy and Security Statement

This Privacy and Security Statement provides you with information about how we collect, protect, use, and share your personal information.

What we collect from your visit:

For each visitor to, our web servers automatically recognize only the consumer's domain name, geographic location and remote IP address, but not the e-mail address (where possible). We collect aggregate information on what pages consumers access, visit and search for, as well as common system information such as system screen settings, operating system and browser type. The information we collect is used to better understand visitor needs and improve the content of our website. It is not shared with other organizations for commercial purposes.

With respect to E-Mail Mailing Lists:

Sutherlands® offers courtesy subscription services to receive weekly ads, event notification and other promotional messages via email. A DOUBLE OPT-IN sign up technique is used to subscribe to these messages. This means the owner of the email address must acknowledge a confirmation message sent to the account which confirms ownership and verifies the subscription request. An unsubscribe link can be found at the bottom of each e-mail sent by Sutherlands through our domain. All marketing messages sent by Sutherlands are in full compliance with the CAN-SPAM Act and subscriber information is not shared, sold, rented or provided to others for any other purpose. Signing up for our lists does NOT put you at risk for receiving unsolicited mail from other organizations.

You can unsubscribe or manage your e-mail preferences here.

With respect to Cookies:

Like most other websites, this Site uses cookies to enhance the user's browsing experience and record session information inside secure areas of the Site. No personal information is viewed nor collected. You must enable your browser to accept our cookies if you wish to view localized products and/or pricing

With respect to Google Analytics:

Like millions of other websites, this Site uses Google Analytics to record information about site usage. The Google Analytics system does not share any information with us that could personally identify you. All activity on this site falls within the bounds of the Google Analytics Terms of Service. We have configured our Google Analytics account to use Google’s Advertising features, including Google's Demographics and Interest Reports as well as Google AdWords Remarketing features.

Google Analytics records the following information about your visit:

  • How you arrived at this Site
  • How long you stay on this Site
  • What pages you visit on this Site
  • What kind of device, browser and operating system you use
  • How you purchase items on this Site
  • Other data about how you interact with this Site
  • For more information about what Google Analytics collects about your activity, please visit Google's Privacy Policy Page. To opt out of Google’s tracking, please visit this page

Your rights and how you can access or modify your personal information:

You can at any time request deletion of or amendments to your data by emailing us on Upon receipt of your request, we will remove your data from our mailing list and your login to our website will be removed within 30 days. Any emails and contact form requests will be stored for 90 days before being deleted.

With respect to Ad Servers:

We participate in paid advertising utilizing Google's AdWords service. AdWords interacts with our Google Analytics account and makes it possible to present our ads to you on third party websites because you visited our site. To opt out of cookie-based advertising, please visit Google's Ads Settings. Google AdWords also uses tracking pixels from an advertising network called DoubleClick. You can opt out of the use of their cookies at the DoubleClick opt-out page. Unless you specifically opt-out at the links above information about your activity on our site will be shared with Google AdWords and DoubleClick and you may be presented with ads based in your activity on our site.

With respect to Security:

We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site. Persons who supply us with their address, telephone numbers, or e-mail address on-line will only receive contact from us. We do not give, rent, or sell your information to any other commercial third party. This website can secure your private information using an SSL Certificate. Information exchanged with any page beginning with is encrypted using high-grade encryption (TLS SHA-256 With RSA Encryption) before transmission.

With respect to California Online Privacy Protection Act Compliance:

We collect information you submit to us via our online forms. That information includes your name, email address, phone number, company name and whatever comments you submit in the forms. We do not automatically harvest any personally identifiable information from your computer, nor do we contract any third parties for that purpose. We do not share the information you submit with third parties without your permission.

With respect To Children's Online Privacy Protection Act Compliance:

We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act). We do not solicit any information from anyone under 13 years of age. This Site, products and services are all directed to people who are at least 13 years old or older.

With respect to "Do Not Track" requests:

Our website does not comply with "Do Not Track" requests sent by your browser. If you do not want us to have any information about how to contact you, please do not fill our form. If you do not want Google to track your use of our site please visit this page for Google's information on opting out of tracking.

Future changes to our Privacy Policy:

We reserve the right to change this Privacy Policy at any time without providing notification. It is your responsibility to revisit this Privacy Policy for check for updates. From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only data collected from the time of the policy change forward. Customers may prevent their information from being used for purposes other than those for which it was originally collected by calling us at the number provided below, e-mailing us at the below address, or writing us at the address below. If you feel that this site is not following its stated information policy, you may contact us at the address or phone number below.

With respect to Indemnification:

You agree to indemnify, defend, and hold harmless Sutherlands, its affiliates and their respective owners, investors, contractors, officers, directors, members, managers, partners, shareholders, licensors, suppliers, customers, employees, agents, third-party advertisers, technology providers and service providers from and against any loss, damage, cost, or liability (including, reasonable attorneys' fees) resulting from or relating in any way to any claim, demand, action or proceeding that arises out of the usage of our website. Furthermore, you will defend us against any and all claims we might be a part of because of your use of our site.

With respect to Implied Consent:

Usage of our site implies that you have read, understand and agreed to all terms and statements made in this privacy policy.

The Sutherlands Credit Card:

The Sutherlands Credit Card is issued by Synchrony Financial. Any personal information you submit is collected by Synchrony Financial's website, which is governed by their own privacy policy.

How To Contact

Kansas City General Office
4000 Main Street
Kansas City, MO 64111
Ph: (816) 756-3000
E-mail us using our Contact Us form

This Privacy Policy was last updated on February 1, 2022

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