Frequently Asked Questions

Can I order products shown online and have them shipped to me?

At this time, our web site is intended to be used as an online resource for customers who are able to shop at a local store. Watch for "ship-to-home" and "order online/instore pickup" options coming soon.

Why can't I find all of your in-store products on your website?

While we currently have over 80,000 items listed, we are still in the process of adding tens of thousands of more products found in our stores to If you don't find what you're looking for, please feel free to ask for pricing or information .

Do you ship your building packages anywhere?

We do not ship outside of our local delivery areas. Aside from the expensive shipping costs associated with less-than-truckload freight, our experienced sales staff cannot control some of the typical issues that arise with a large project.

Whom should I contact about selling new products to Sutherlands®?

Please contact our buyers via postal mail only:
Cimarron Lumber and Supply
Attn: Purchasing Dept.
4000 Main Street
Kansas City, MO 64111

Where are Sutherlands® stores located?

Sutherlands currently has 48 Stores in 14 States. Use our Store Finder to find a store near you.

Does Sutherlands® donate products or funds to charitable causes?

Please contact the Store Manager of a store in your area directly to discuss your organization and needs.