Since 1917

Privacy Policy

What We Collect From Your Visit:

For each visitor to sutherlands.com, our web servers automatically recognize only the consumer's domain name, geographic location and remote IP address, but not the e-mail address (where possible). We collect aggregate information on what pages consumers access, visit and search for, as well as common system information such as system screen settings, operating system and browser type. The information we collect is used to better understand visitor needs and improve the content of our web site. It is not shared with other organizations for commercial purposes.

With Respect To E-Mail Mailing Lists:

Sutherlands® offers courtesy subscription services to receive weekly ads, event notification and other promotional messages via email. A DOUBLE OPT-IN sign up technique is used to subscribe to these messages. This means the owner of the email address must acknowledge a confirmation message sent to the account which confirms ownership and verifies the subscription request. An unsubscribe link can be found at the bottom of each e-mail sent by Sutherlands® through our sutherlandsmail.com domain. All marketing messages sent by Sutherlands® are in full compliance with the CAN-SPAM Act and subscriber information is not shared, sold, rented or provided to others for any other purpose. Signing up for our lists does NOT put you at risk for receiving unsolicited mail from other organizations.

You can set your mailing preferences here or completely unsubscribe here.

With Respect To Cookies:

Like many other web sites, this Site uses cookies to enhance the user's browsing experience and record session information inside secure areas of the Site. No personal information is viewed nor collected. You must enable your browser to accept our cookies if you wish to view local products and pricing.

With Respect To Ad Servers:

We do not partner with or have any special relationships with any ad server companies.

With Respect To Security:

We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site. Persons who supply us with their address, telephone numbers, or e-mail address on-line will only receive contact from us regarding that specific request, or orders they have placed on-line. We do not store this information for future contact, or to give, rent, or sell your information to any other commercial third party. This Web site can secure your private information using a VeriSign SSL Certificate. Information exchanged with any page beginning with https://secure.sutherlands.com/ is encrypted using High-grade Encryption (AES-256, 256 bit keys) before transmission.

Future Changes To Our Privacy Policy:

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only data collected from the time of the policy change forward. Customers may prevent their information from being used for purposes other than those for which it was originally collected by calling us at the number provided below, e-mailing us at the below address, or writing us at the address below. If you feel that this site is not following its stated information policy, you may contact us at the address or phone number below.

The Sutherlands Credit Card:

The Sutherlands® Credit Card is issued by GE Bank. Any personal information you submit is collected by GE's Web Site, which is governed by GE's Own Privacy Policy.

How To Contact sutherlands.com:

    Sutherland Lumber Company
    Kansas City General Office
    4000 Main Street
    Kansas City, MO 64111
    Ph: (816) 756-3000 x422 (Inquiries about the sutherlands.com web site only.)
    E-mail us using our ContactUs form